Contact Poker Sites | Get in Touch

If you have a question about our reviews, spotted something that needs updating, or want to discuss a partnership, this page explains the best way to reach us and what happens once you do.

How to Reach the Poker Sites Team

Email is the most reliable way to contact us. Every message is read by a real person, and we aim to respond within two business days. Write to us at [email protected]

A little context in your opening lines helps us get back to you faster. If you let us know whether your question is about a specific site review, a bonus term, a correction, or something else entirely, we can route it to the right person straight away.

What You Can Contact Us About

We hear from a wide range of readers — recreational players looking for a recommendation, experienced grinders querying rake figures, and operators wanting to discuss how we work. All messages are welcome. The most common reasons people reach out include:

Questions about our reviews — If something in our coverage of a poker site or app is unclear, or you want more detail on a rating, just ask. We are happy to explain our reasoning.
Corrections and accuracy flags — Our goal is to keep every review current and factually sound. If you spot a bonus figure, a licensing detail, or any other piece of information that looks out of date, please flag it. We take accuracy seriously and will investigate promptly.
Content suggestions — Playing somewhere we have not covered yet? Looking for a comparison we do not have? Reader suggestions genuinely shape what we research next.
Editorial and partnership enquiries — If you represent an operator or another poker-related business and want to discuss how we work, introduce yourself and outline what you have in mind. We review all approaches against our editorial standards before taking anything forward.
Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you to appropriate support. You can also reach the national helpline directly, any time: 1-800-GAMBLER.

What Happens After You Email Us

Your message goes to a member of the editorial team — not an auto-responder. We read what you have written before we reply, so our response will actually address what you asked.

Our target turnaround is two business days. During busier periods it may run a little longer, but we will always follow up. If your query involves verifying a specific fact or reaching out to an operator for confirmation, we will let you know that the process may take a little extra time.

A Note on Commercial Relationships

Poker Sites earns commission when readers follow links to poker operators and sign up. That commercial relationship does not determine how we rank or review any site — our positions are based on researched criteria including licensing, game selection, bonus value and conditions, software quality, and withdrawal reliability. We disclose this relationship in line with FTC endorsement guidelines because we think transparency is the baseline, not a bonus.

If you have a question about how a specific site ended up in a particular position, or why one operator appears on our list and another does not, email us and we will walk you through the reasoning.

Responsible Gambling

This site covers real-money poker. Playing online poker for money carries genuine financial risk, and we never suggest otherwise. Poker is not a reliable income source, and no strategy removes the possibility of losing.

You must be 21 or older to play at most regulated US poker sites (a small number of states permit play at 18 — check your state's rules before signing up). If you are ever concerned about your own gambling habits or those of someone close to you, support is available around the clock:

National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
Crisis Text Line: Text HOME to 741741
National Council on Problem Gambling: ncpgambling.org

State self-exclusion programs are also available in every regulated market. If you have enrolled in one, please do not use our links to attempt to access poker sites — contact your state's gaming authority for guidance.

Our Editorial Standards

Every review on this site is based on independent research. We verify licensing status, review bonus terms and their material conditions, and assess software quality and payment reliability for each operator we cover. We do not fabricate traffic numbers, invent user testimonials, or reproduce wording from the operators themselves.

If something we have published is wrong, we want to know. Corrections are applied promptly, and where a change is significant we note it within the relevant review. Reader feedback is one of the main ways we catch things that need a second look, and we are genuinely grateful for it.

Thank you for visiting. We look forward to hearing from you.